Refund policy

All products are duly checked before packing and dispatch. Returns are not applicable unless the product has been received defective (torn, damaged, etc.).
Any item purchased on our website does not qualify for a return unless the product delivered is damaged or has manufacturing defects.
Sale orders are non-returnable and non-exchangeable.
In case of a Cash on Delivery (COD) order, any advance amount paid at the time of placing the order through Razorpay Magic Checkout is non-refundable if the order is not accepted or received by the customer for any reason.
Open parcel delivery is not available for COD orders. Customers cannot request, insist, or require the delivery agent to open the parcel before accepting the delivery.
The defective and/or damaged goods received must be communicated to us within 48 hours of delivery.
Any communication received after 48 hours of delivery shall not qualify for return.

We only replace items if they are defective or damaged.
A parcel opening video is mandatory if you need to exchange a defective or damaged item for the same item. Please contact us at +91 78002 35289.
Please note that there is no option for exchange due to reasons such as colour mismatch or change in size.
However, in the case of a size alteration, we can accommodate the request at an additional cost, with all shipping costs borne by the customer.
Sale orders are non-exchangeable.
All exchange shipping costs, including reverse pickup charges where applicable, will be borne solely by the customer.

Once your return is received and checked, we will send you a message to notify you that we have received your returned item.
We will also notify you whether your refund has been approved or rejected.
If approved, your refund will be processed within a certain number of days.
Any advance amount paid for a COD order through Razorpay Magic Checkout is non-refundable if the customer does not accept or receive the order for any reason.